Services

Our Main Services

Our globality of service available for your complete satisfaction.

STM Services

S.T.M. team always designs and manufactures adhering to the highest quality standards, combined with complete documentation and an ever-stocked warehouse; this formula satisfies our most valuable asset: the customer.

In addition, regular technical courses and trainings are the key to carry out an advanced and flexible product design directed to solve and improve each single application.

In particular, we are also able to offer our ‘Custom Line’, including products specifically engineered to particular applications.

S.T.M. team manufactures very high quality products but, should anything go wrong, a very detailed and efficient pre and after sales assistance is guaranteed 24 hours a day, all over the world. A qualified network of salesmen and technicians is ready to solve any problem in the shortest time and in the best way.

Interactive
Focus on interactivity and quality of service to its customers, S.T.M. and G.S.M. provide the opportunity to check “on line” the orders status.

Gearbox repair, maintenance and overhaul

STM team is proud to introduce you its new service of gearbox and geared motor repair, maintenance and overhaul: a complete world of repair methods, aimed to lower our customers’ costs, to maintain the highest performance and extend the life of their gearboxes and geared motors.
STM Tech Button

The evolution of STM Team Configurator is born:

TECH BOTTON!

Want to be sure not to make mistakes choosing the GEARBOX you need? STM team supplies you with its new service, which is available 24/7.

TECH BUTTON is easy to use with its smart interface and it allows you to make the proper selection of gearboxes, geared motors and electric units, according to the catalogues.

Starting from now it is possible to download:

  • 2D AND 3D DIMENSIONAL DRAWINGS
  • COMMERCIAL DOCUMENTS
  • TECHNICAL DATASHEETS

The world of S.T.M. gearboxes will be available for you in all its forms by means of:

  • 5 languages available (ITA ENG DEU FRA ES)
  • Compatibility with the new web platforms to be used anywhere
  • Select up to 10 different formats of CAD drawings 2D – 3D

Discover how TECH BUTTON can help you getting all information you need for your future applications!

TECHBUTTON: THE EVOLUTION OF STM CONFIGURATOR
STM Red Button

RED BOTTON!

The world of S.T.M. Services is now enriched with RED BUTTON fast delivery service, which was born to satisfy the urgent need of our customers to be supplied with our gearboxes, geared motors and speed variators.

If you have to face an unexpected problem, if your production suddenly stops, if your warehouse inventory is not enough to fulfill your demands, S.T.M. is there to help you with its RED BUTTON service! It will take us only 24 hours (for products, the components of which are already in stock) to 72 hours (for big dimension gearboxes, the components of which are already in stock) to supply you with the products you need.

To request the RED BUTTON service, please write to:

Red Button Service

Article Look Up

Our customers can now use this new service, in order to make easier:
  • transcoding from product code to description and from description to code,
  • identifying the special products and suppling you their AS code,
  • identifying the old products, not to be sold anymore.
To access the article lookup function on the STM SpA Italy website.

After Sales

Welcome to the area dedicated to after-sales, a service created to ensure a high standard in response time.

A direct channel of communication by e-mail is active: info@stmafrica.co.za for STM gearboxes or info@stmafrica.co.za for GSM gearboxes.

STM & GSM manufacture very high quality products but, should anything go wrong, a very detailed and efficient pre and after-sales assistance is guaranteed 24 hours a day, all over the world. A qualified network of salesmen and technicians is ready to solve any problem in the shortest time and in the best way.

Download, fill in and send the following forms to info@stmafrica.co.za

Archive

A digital archive supplies all information for items that are no longer produced.

The customer care is guaranteed by the publishing of the old catalogues for items no longer in production, in order to compare the main dimensions of the current products facilitating the user in the eventual replacement of old.

S.T.M. team always designs and manufactures adhering to the highest quality standards, combined with complete documentation and an ever-stocked warehouse; this formula satisfies our most valuable asset: the customer.

In addition, regular technical courses and trainings are the key to carry out an advanced and flexible product design directed to solve and improve each single application.
In particular, we are also able to offer our ‘Custom Line’, including products specifically engineered to particular applications.

S.T.M. team manufactures very high quality products but, should anything go wrong, a very detailed and efficient pre and after sales assistance is guaranteed 24 hours a day, all over the world.
A qualified network of salesmen and technicians is ready to solve any problem in the shortest time and in the best way.

CATALOGUE

Find out more about STM products.

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